Meet the Staff of Lotus Spa

• Michelle Facer

  Business Owner

  Dr. Michelle Facer is a board certified Otolaryngologist and Facial Plastic Surgeon. 

  Doctor Michelle Facer has lived in Eau Claire since 2002 with her family. She has two children, Madison (17) and Parker (13), and a petite goldendoodle named Toby (10). She loves to cook, play tennis, and travel with her family. Doctor Facer uses her expertise as a Facial Plastic Surgeon and ENT to provide superior injection techniques to her clients. Her 4 years of medical school, 5 years of residency at Mayo Clinic Rochester, and 17 years in private practice provide extensive anatomic, physiologic, and diverse surgical knowledge. She possesses a complete understanding of how each injectable option will affect form as well as function for the best possible outcome. Lotus Spa entrusts injection services solely to Doctor Facer, the on-site physician and medical director.
  
  Dr. Facer has always had a keen eye for aesthetics and she and her husband opened Lotus Spa in January 2007 in order to provide a local sanctuary for relaxation and rejuvenation.  Her goal is to provide an exceptional spa experience utilizing the best techniques and products available.  She believes in constant introspection and ongoing training to maintain the high standard achieved at Lotus Spa.

• Maly Khang

  Clinic Coordinator & Group Coordinator

  What is your preferred name/nickname?
  Maly

  What are your preferred pronouns?
  she/her

  What is your favorite part of your job as a Clinic Coordinator?
  My interest in cosmetics and beauty led me to Lotus Spa. My skills in cosmetology and impressive multi-tasking allowed me to become Clinic Coordinator at Lotus Bloom.

  What do you like to do in your free time?
  Love spending time with my son, cooking authentic Hmong food for my friends and family, experimenting with makeup looks, and catching up on my favorite shows on Netflix.

  What is your favorite service here at Lotus Spa?
  I enjoy getting my nail art and pedicure done by Melissa

  What is the best piece of life advice you have learned so far?
  "I refuse to give up because I haven’t tried all possible ways.”

  Education & Certifications
  Cosmetology at CVTC-2015
  Substance Abuse Counselor at CVTC-2023

• Jen Lemke

  Spa Coordinator

  What is your preferred name/nickname?
  Jen

  What are your preferred pronouns?
  she/her

  What is your favorite part of your career as a Spa Coordinator?
  Working at a spa is new to me. However, I’m not new to the self-care the spa experience offers. It is a gift I give to myself. Working at Lotus Spa, I am surrounded by clients giving themselves that same gift. I enjoy my co-workers who have dedicated themselves to the care of others. It is good for the soul.

  What do you like to do in your free time?
  Enjoy time spent with family, live music, traveling as much as I can, gardening, a good movie and a good book.

  What is your favorite service here at Lotus Spa?
  A facial!

  What is the best piece of life advice you have learned so far?
  Your life’s purpose is a journey…don’t be discouraged if you think you're not on course, each step is worthwhile and the paths will align…

registered nurses

• Jennifer Boettcher

  Registered Nurse

  Jennifer is a Registered Nurse who accomplished her Bachelor's Degree in Nursing at Winona State University of Minnesota. Jennifer lives in the Eau Claire area with her husband, Brandon. Living in their country home, Jennifer is able to enjoy her passion for her three horses. 
  Jennifer holds a broad medical knowledge base from working in healthcare for 25+ years. She has an extensive background in surgery as a Surgical Technologist for 12+ years. Jennifer is also a practicing Emergency Department Nurse at a regional critical access hospital. 
  Jennifer's aspiration to improve a person's self-image is undeniable. She has been known to say, "When I am able to help someone feel better about how they see themselves in a mirror, it's truly a beautiful thing." She takes great pride in her involvement with a client's transformation. Therefore, having the opportunity at Lotus Spa to provide various aesthetic services to her clients is a well-suited fit.

• Megan Cummings

  Registered Nurse

  What is your preferred name/nickname?
  Megan

  What are your preferred pronouns?
  she/her

  What is your favorite part of your career as a Registered Nurse?
  My favorite part of my career as a Registered Nurse is serving others. Whether that be providing a service or skill, or educating my patients so that they have the knowledge to guide their decisions. Helping others to feel better is my biggest joy in my profession.

  What do you like to do in your free time?
  My favorite thing to do is find adventure with my family. My free time is filled with my favorite people, and usually spent outdoors: hiking, boating, camping, fishing, skiing, hockey, biking, and exploring new places. I am also an avid reader.

  What is your favorite service here at Lotus Spa?
  My favorite service to receive is a massage. My favorite service to perform is a toss up between laser and Dysport - both make subtle, but beautiful changes to the facial canvas.

  What is the best piece of life advice you have learned so far?
  It’s not too late, and you’re not too old.

  Education & Certifications
  Bachelor of Arts in Communicative Disorders, Masters in Audiology, Registered Nurse, Licensed Aesthetician

• Kay Martin

  Registered Nurse

  What is your preferred name/nickname?
  Kay

  What are your preferred pronouns?
  she/her

  What is your favorite part of your career as a Registered Nurse?
  As a RN, I enjoy helping others feel their best when they leave my care.

  What do you like to do in your free time?
  Playing with my children. I have a son, Hudson, age 12 and a daughter, Ellery age 9. We love the outdoors and sports. I spend the majority of my time watching/playing golf with my son, watching his baseball games/tournaments, football games/tournaments and cross country skiing. I also love watching/traveling with my daughter as she performs in her Aerialympics. Family always comes 1st and we enjoy anything we can do together.

  What is your favorite service here at Lotus Spa?
  I love a good relaxation facial!

  What is the best piece of life advice you have learned so far?
  Treat others as you wish to be treated

  Education
  Bachelor of Science in Nursing: 20+ years of experience as a Registered Nurse

• Danielle Smith

  Registered Nurse

  What is your preferred name/nickname?
  Dani

  What are your preferred pronouns?
  She/her

  What is your favorite part of your career as a Registered Nurse?
  I love making people feel better about the skin/body they are in!

  What do you like to do in your free time?
  Read, take my dog for walks, hike, camp, go to concerts..

  What is your favorite service here at Lotus Spa?
  Facials

  What is the best piece of life advice you have learned so far?
  Love what you do!

  Please list your education and any other relevant certifications:
  BA in Latin American Studies, Associates Degree in Nursing.

massage therapists

• Marissa Eddins

  Massage Therapist

  What is your preferred name/nickname?
  Marissa

  What are your preferred pronouns?
  she/her

  What is your favorite part of your career as a Massage Therapist?
  Trying new techniques and working with clients to reach specific goals.

  What do you like to do in your free time?
  Spending time with my family and close friends. Love going to the theater and being outside with my son. Also anything music related!

  What is your favorite service here at Lotus Spa?
  I love a great 90 minute full body deep tissue massage with aroma therapy. Then I'm a new person!

  What is the best piece of life advice you have learned so far?
  Fake it til you make it.

  Education & Certifications
  Professional Hair Design Academy's Massage Therapy program
  Licensed to practice in the state of Wisconsin

• Jessica Fly

  Massage Therapist

  What is your preferred name/nickname?
  Jessica/Jess

  What are your preferred pronouns?
  She/her

  What is your favorite part of your career as a Massage Therapist?
  Being able to relieve pain.

  What do you like to do in your free time?
  Read, stay active, get coffee, spend quality time with quality people

  What is your favorite service here at Lotus Spa?
  90 minute deep tissue or deluxe facial

  What is the best piece of life advice you have learned so far?
  Put your faith in Jesus, be kind to everyone, challenge yourself, and make choices that your future self will thank you for.

  Education/Certifications:
  Completed 28 credits at UW La Crosse before doing a 10 month program for a massage therapy license

• Veronica Grotte

  Massage Therapist

  What's your preferred name/nickname?

  Roni

  What's the most inspiring part of your job?

  The fact that I can finally say “I love my job” makes me so incredibly happy and thankful. I think it is really important to love what you do. I get to work in a positive, relaxing, and peaceful environment. I get to help others relax, get rid of stress and feel better in many different ways as massage therapy is EXTREMELY beneficial. My job is SO rewarding.
  
  

  The best piece of advice I've ever been given is:

  "The best thing to hold onto in life, is each other." - Audrey Hepburn

  When I was 5, I wanted to be a _______ when I grew up.

  A singer. I was obsessed with Selena Quintanilla.. still kind of am. My nickname was “Selena” when I was a little girl :)

  What book did you read last?

  The last book I read was to my 15-month-old son; I Will Love You Forever

  CERTIFICATIONS AND SPECIALIZATION:

  • CPR

  EDUCATION AND LICENSING:

  • Professional Hair Design Academy, Eau Claire, WI
  • Wisconsin Licensed Massage Therapist

• Sarah Johnson

  Massage Therapist

  What is your preferred name/nickname?
  Sarah
  
  What are your preferred pronouns?
  she/her

  What is your favorite part of your career as a Massage Therapist?
  Getting to walk alongside people in their wellness journeys. What a privilege!

  What do you like to do in your free time?
  Spending time with my family, walking the dog, riding my bike, reading, (and doing all of those while) exploring new places.

  What is your favorite service here at Lotus Spa?
  I can’t name just one!

  What is the best piece of life advice you have learned so far?
  Don’t jump to conclusions; wait to hear the whole story.

  Certifications & Specialization
  

  • Myofascial Lymph Drainage (MFLD)
  • Oncology Massage Therapy; Caring for Clients with Cancer
  • Myofascial Release
  • First Aid/ CPR
  • Massage for Veterans

  
  Education & Licensing
  

  • Massage Educator, PHD Academy
  • Wisconsin Licensed Massage Therapist
  • Minneapolis School of Massage & Bodywork
  • BA, Mass Communications, Taylor University

• Lauren Martinez

  Massage Therapist & Aesthetician

  What's your preferred name/nickname?

  Lauren or “Lo Lo”

  What's the most inspiring part of your job?

  Helping others to relax and rejuvenate their appearance and overall well-being in some much-needed self-care especially these days!

  In another life, I'm pretty sure I was:

  A caregiver or mother I’ve always felt naturally inclined to help others & have always been drawn to babies & children growing up.

  The best piece of advice I've ever been given is:

  "Luck is being prepared for an opportunity."

  If I could invent a holiday, it would definitely involve:

  A national day off for relaxation like going to the Spa!

  When I was 5, I wanted to be a ________ when I grew up.

  To be the person that handed out bananas at the supermarket haha eating them made me happy & I loved watching the show Bananas in Pajamas as a child.

  What book did you read last?

  “Sweet Dreams Supergirl” to my baby girl, Aria.

   

  CERTIFICATIONS AND SPECIALIZATION:

  
  

  • Nufree Hair Removal
  • Chemical Exfoliation
  • Glo Minerals Makeup
  • Classic and Volume Eyelash Extensions
  • Body Treatments
  • Eminence Organic Skincare
  • Dermaplaning
  • WI CPR

  EDUCATION

  • California Licensed Aesthetician
  • Wisconsin Licensed Aesthetician
  • Wisconsin Licensed Massage Therapist

• Jennifer McVicar

  Massage Therapist

aestheticians

• Aubrey Belisle

  Aesthetician

  What is your preferred name/nickname?
  Aubrey

  What are your preferred pronouns?
  she/her

  What is your favorite part of your career as an Aesthetician?
  Helping people relax and invest in themselves is very fulfilling for me.

  What do you like to do in your free time?
  I love hiking, camping, bicycling, gardening, traveling, drawing, spending time with my favorite people, learning new things, and paranormal podcasts.

  What is your favorite service here at Lotus Spa?
  Relaxation & Clinical facials

  What is the best piece of life advice you have learned so far?
  Be kind.

  Education & Certificates
  Aveda Institute Portland Alum
  Oncology Esthetics Certification
  Enrolled in CVTC 2023 Nursing Program with Medical Aesthetics aspirations

• Katherine Boone

  Aesthetician

  What's your preferred name/nickname?

  Katie

  What's the most inspiring part of your job?

  Helping others feel comfortable and happy in their own skin!

  In another life, I'm pretty sure I was:

  Lucille Ball :)

  The best piece of advice I've ever been given is:

  "Don't ever settle." - Mom
  
  

  If I could invent a holiday, it would definitely involve:

  Cats and lots of guacamole. 

  When I was 5, I wanted to be a __________ when I grew up.

  Nurse like my mom!

  What book did you read last?

  The Crimson Petal and the White by Michel Faber

  CERTIFICATIONS AND SPECIALIZATION:

  • Collagen Induction Therapy
  • Dermaplaning
  • Extractions
  • Nufree Hair Removal
  • Microdermabrasion
  • Eminence Organic Skincare
  • Chemical Exfoliation - Universal Peel, AHA, and BHA Peels

  EDUCATION AND LICENSING:

  • Minnesota Licensed Advanced Practice Aesthetician - Nova Academy of Cosmetology
  • Wisconsin Licensed Aesthetician
  • Bachelor of Arts, Winona State University

• Daysha Kelly

  Aesthetician

• Lauren Martinez

  Massage Therapist & Aesthetician

  What's your preferred name/nickname?

  Lauren or “Lo Lo”

  What's the most inspiring part of your job?

  Helping others to relax and rejuvenate their appearance and overall well-being in some much-needed self-care especially these days!

  In another life, I'm pretty sure I was:

  A caregiver or mother I’ve always felt naturally inclined to help others & have always been drawn to babies & children growing up.

  The best piece of advice I've ever been given is:

  "Luck is being prepared for an opportunity."

  If I could invent a holiday, it would definitely involve:

  A national day off for relaxation like going to the Spa!

  When I was 5, I wanted to be a ________ when I grew up.

  To be the person that handed out bananas at the supermarket haha eating them made me happy & I loved watching the show Bananas in Pajamas as a child.

  What book did you read last?

  “Sweet Dreams Supergirl” to my baby girl, Aria.

   

  CERTIFICATIONS AND SPECIALIZATION:

  
  

  • Nufree Hair Removal
  • Chemical Exfoliation
  • Glo Minerals Makeup
  • Classic and Volume Eyelash Extensions
  • Body Treatments
  • Eminence Organic Skincare
  • Dermaplaning
  • WI CPR

  EDUCATION

  • California Licensed Aesthetician
  • Wisconsin Licensed Aesthetician
  • Wisconsin Licensed Massage Therapist

cosmetologists

• Melissa Bushendorf

  Nail Technician

  What's your preferred name/nickname?

  Melissa

  What's the most inspiring part of your job?

  The passion that the Lotus team has is a breath of fresh air. We are as excited to pamper our guests as they are to be pampered.

  The best piece of advice I've ever been given is:

  "Don't take criticism from someone you wouldn't go to for advice."

  When I was 5, I wanted to be a _______ when I grew up.

  Choreographer

  What book did you read last?

  Most of my reading is done with my kids. Curious George is a favorite!

  
  
  

  CERTIFICATIONS AND SPECIALIZATION:

  • Wisconsin Licensed Manicurist

  EDUCATION AND LICENSING:

  
  

  • Chippewa Valley Technical College, Eau Claire, WI 2020

• Janel Hoeser

  Cosmetologist

  What's your preferred name/nickname?

  Nel

  What's the most inspiring part of your job?

  Being able to help people.

  In another life, I'm pretty sure I was:

  A dolphin, I love to swim.

  The best piece of advice I've ever been given is:

  Do what makes you happy.

  If I could invent a holiday, it would definitely involve:

  Family, Food, and Cocktails.

  When I was 5, I wanted to be a __________ when I grew up.

  Animal Trainer at Sea World.

  What book did you read last?

  The lost boy.

   

  EDUCATION

  • CNA Certified

  • WI Licensed Cosmetologist

• Kang Lee

  Cosmetologist

  What's your preferred name/nickname?

  Kanga

  What's the most inspiring part of your job?

  Seeing how satisfied my clients are after receiving my service.

  In another life, I'm pretty sure I was:

  A cat.

  The best piece of advice I've ever been given is:

  "Say what you mean, and mean what you say, but don't say it mean".

  If I could invent a holiday, it would definitely involve:

  It would definitely involve food and sleep.

  When I was 5, I wanted to be a ________  when I grew up.

  I wanted to be a police officer or a teacher when I grew up.

  What book did you read last?

  A cookbook.

  CERTIFICATIONS AND SPECIALIZATION:

  • Arkansas licensed cosmetologist

  • Wisconsin licensed cosmetologist

  EDUCATION AND LICENSING:

  • Arkansas academy of Hair Design

  • Arkansas State University- Bachelors of Social Work

administrative team

• Kate Netwal

  Digital Marketing Coordinator

  What is your preferred name/nickname?
  Kate

  What are your preferred pronouns?
  she/her

  What is your favorite part of your career as a Graphic Designer?
  Creating art & graphics gives me a strong sense of pride in my ability as an artist.

  What do you like to do in your free time?
  I love to craft, organize and rearrange my apartment, read, and spend time with my loved ones. (including those with four legs and fur)

  What is your favorite service here at Lotus Spa?
  I love a Therapeutic Massage!

  What is the best piece of life advice you have learned so far?
  Today will be yesterday tomorrow. Following your intuition and taking risks will bring you the life you dream of.

  Education:
  BFA Illustration from UW-Eau Claire

• Rileigh Heckel

  Concierge

  What is your preferred name/nickname?
  Rileigh

  What are your preferred pronouns?
  She/her

  What is your favorite part of your job as a Concierge?
  My favorite part of my job is getting to interact with the clients coming in for their treatments!

  What do you like to do in your free time?
  I like to go on walks, hiking, swimming, fishing, and hanging out with friends and family.

  What is your favorite service here at Lotus Spa?
  60 minute massage with the cupping add on

  What is the best piece of life advice you have learned so far?
  My best piece of advice is that hard work pays off!

  Education:
  I am currently going to Chippewa Valley Technical College for Diagnostic Medical Sonography.

• Morgen Lux

  Concierge

• Megan Ott

  Concierge

• Brianna Schulstad

  Concierge

  What is your preferred name/nickname?
  Bri

  What are your preferred pronouns?
  she/her

  What do you like to do in your free time?
  Paint and play video games.

  What is your favorite service here at Lotus Spa?
  Facials

  What is the best piece of life advice you have learned so far?
  It's never too late to start

  Education
  Columbia College of Chicago