Meet the Staff of Lotus Spa

• Michelle Facer

  Business Owner

  Dr. Michelle Facer is a board certified Otolaryngologist and Facial Plastic Surgeon. 

  Doctor Michelle Facer has lived in Eau Claire since 2002 with her family. She has two children, Madison (17) and Parker (13), and a petite goldendoodle named Toby (10). She loves to cook, play tennis, and travel with her family. Doctor Facer uses her expertise as a Facial Plastic Surgeon and ENT to provide superior injection techniques to her clients. Her 4 years of medical school, 5 years of residency at Mayo Clinic Rochester, and 17 years in private practice provide extensive anatomic, physiologic, and diverse surgical knowledge. She possesses a complete understanding of how each injectable option will affect form as well as function for the best possible outcome. Lotus Spa entrusts injection services solely to Doctor Facer, the on-site physician and medical director.
  
  Dr. Facer has always had a keen eye for aesthetics and she and her husband opened Lotus Spa in January 2007 in order to provide a local sanctuary for relaxation and rejuvenation.  Her goal is to provide an exceptional spa experience utilizing the best techniques and products available.  She believes in constant introspection and ongoing training to maintain the high standard achieved at Lotus Spa.

• Jenna Barnes

  Creative Director

  Nickname:
  Jen Jen, Roo
  
  What song would you sing at karaoke night?
  Walkin' After Midnight by Patsy Cline
  
  Who is someone you admire and why?
  My husband is a compassionate, kind person through and through. He is always thinking about how to make the people around him feel special, remembered, and valued. I admire his outlook and try to mirror that quality in my daily life. 
  
  What are you happiest doing when you're not working?
  I love hiking and cooking with my husband and son. I also love being creative in my spare time - whether it's drawing, painting, making jewelry, or sewing.   
  
  What are three traits that make you successful at Lotus Spa?
  1. I'm loyal to this business and its success.
  2. I'm a creative thinker with an artistic eye. 
  3.I believe honesty and integrity should be the backbones of business and service, and promote that within Lotus Spa.
  
  Why should clients choose Lotus Spa?
  We have a history of providing great service and an unforgettable experience for 13 years in this community. We work tirelessly to keep up on safety, education, and what's new in the industry. We have happy employees, which translates to having happy clients!

  Education

  • Bachelor of Fine Arts, University of Wisconsin- Eau Claire

massage therapists

• Jessica Fly

  Massage Therapist

  What's your preferred name/nickname?

  Jessica/JFly

  What's the most inspiring part of your job?

  Relieving pain/giving relief.

  In another life, I'm pretty sure I was:

  In another life, I could have been a dolphin, or possibly an ancient Mayan from South America. I’m not entirely sure why, but it’s the most interesting thing I could think of that feels somewhat accurate.

  The best piece of advice I've ever been given is:

  “Don’t just think about what’s good for you; think about what’s good for others, or everyone.” -Mamma Fly

  If I could invent a holiday, it would definitely involve:

  It would be the celebration of embracing goofiness, and it would most certainly involve a dance party.

  When I was 5, I wanted to be a __________ when I grew up.

  Writer/novelist.

  What book did you read last?

  Unwind by Neal Schusterman

  CERTIFICATIONS AND SPECIALIZATION:

  • CPR

  EDUCATION AND LICENSING:

  • Professional Hair Design Academy, Eau Claire, WI
  • Wisconsin Licensed Massage Therapist

• Veronica Grotte

  Massage Therapist

  What's your preferred name/nickname?

  Roni

  What's the most inspiring part of your job?

  The fact that I can finally say “I love my job” makes me so incredibly happy and thankful. I think it is really important to love what you do. I get to work in a positive, relaxing, and peaceful environment. I get to help others relax, get rid of stress and feel better in many different ways as massage therapy is EXTREMELY beneficial. My job is SO rewarding.
  
  

  The best piece of advice I've ever been given is:

  "The best thing to hold onto in life, is each other." - Audrey Hepburn

  When I was 5, I wanted to be a _______ when I grew up.

  A singer. I was obsessed with Selena Quintanilla.. still kind of am. My nickname was “Selena” when I was a little girl :)

  What book did you read last?

  The last book I read was to my 15-month-old son; I Will Love You Forever

  CERTIFICATIONS AND SPECIALIZATION:

  • CPR

  EDUCATION AND LICENSING:

  • Professional Hair Design Academy, Eau Claire, WI
  • Wisconsin Licensed Massage Therapist

• Sarah Johnson

  Massage Therapist

  What's your preferred name/nickname?

  Sarah

  What's the most inspiring part of your job?

  Seeing the change in my client's demeanor and feelings of well-being after a massage.

  In another life, I'm pretty sure I was:

  A skydiver.

  The best piece of advice I've ever been given is:

  "Love your neighbor."

  If I could invent a holiday, it would definitely involve:

  Being outside with my family and friends.

  When I was 5, I wanted to be a _______when I grew up.

  Teacher

  What book did you read last?

  The Color of Compromise.

  Certifications and Specialization:

  • Oncology Massage Therapy; Caring for Clients with Cancer
  • Myofascial Release
  • First Aid/ CPR
  • Massage for Veterans

  Education and Licensing:

  • Wisconsin Licensed Massage Therapist
  • Minneapolis School of Massage & Bodywork
  • BA, Mass Communications, Taylor University
  • Adjunct Instructor, PHD Academy

• Lauren Martinez

  Aesthetician

  What's your preferred name/nickname?

  Lauren or “Lo Lo”

  What's the most inspiring part of your job?

  Helping others to relax and rejuvenate their appearance and overall well-being in some much-needed self-care especially these days!

  In another life, I'm pretty sure I was:

  A caregiver or mother I’ve always felt naturally inclined to help others & have always been drawn to babies & children growing up.

  The best piece of advice I've ever been given is:

  "Luck is being prepared for an opportunity."

  If I could invent a holiday, it would definitely involve:

  A national day off for relaxation like going to the Spa!

  When I was 5, I wanted to be a ________ when I grew up.

  To be the person that handed out bananas at the supermarket haha eating them made me happy & I loved watching the show Bananas in Pajamas as a child.

  What book did you read last?

  “Sweet Dreams Supergirl” to my baby girl, Aria.

   

  CERTIFICATIONS AND SPECIALIZATION:

  
  

  • Nufree Hair Removal
  • Chemical Exfoliation
  • Glo Minerals Makeup
  • Classic and Volume Eyelash Extensions
  • Body Treatments
  • Eminence Organic Skincare
  • Dermaplaning
  • WI CPR

  EDUCATION

  • California Licensed Aesthetician
  • Wisconsin Licensed Aesthetician
  • Wisconsin Licensed Massage Therapist

• Rochelle Strum

  Massage Therapist

  Nickname:
  Shelly
  
  What would your talent be in a talent show?
  Slapstick humor
  
  Who is someone you admire and why?
  My mom - she has overcome so much. She is resilient, strong, and thriving. 
    
  
  What are three traits that make you successful at Lotus Spa?
  1.  Outgoing.
  2. Passionate. 
  3. Driven. 
  
  
  Shelly joined the Lotus family in 2018 while completing her Massage Therapy program in Eau Claire. She is passionate about bodywork and helping clients see the incredible benefits of massage therapy. Shelly currently offers therapeutic, deep tissue, maternity, hot stone, and Lotus Journey massages. She can also add cupping to your treatment to alleviate pain and inflammation, and to increase blood flow, relaxation and well-being.
  She has been a patron of Lotus Spa for over ten years and couldn't be more excited to begin her career here. In her free time, Shelly enjoys spending time with her daughter, exploring the outdoors, yoga, and expanding her knowledge of massage modalities to bring to her clients. 

  CERTIFICATIONS AND SPECIALIZATION:

  
  

  • Wisconsin Licensed Massage Therapist
  • Aroma Touch Technique
  • First Aid/ CPR

  EDUCATION

  • Professional Hair Design Academy - Eau Claire

aestheticians

• Mel Blake

  Aesthetician

  What's your preferred name/nickname?

  Mel

  What's the most inspiring part of your job?

  Making people feel amazing!

  The best piece of advice I've ever been given is:

  "Be authentic."

  If I could invent a holiday, it would definitely involve:

  Dressing up.

  When I was 5, I wanted to be a __________ when I grew up.

  Orthodontist or Princess

  What book did you read last?

  The Middle Finger Project

  Certifications and Specialization:

  • Oncology Esthetics-USA Training
  • Eminence Skin Care: Advanced product knowledge & facial techniques
  • Eminence Master Class
  • Nufree Certified Educator
  • IPL, LED
  • Skin Pen II
  • Reiki Level 1
  • Dermaplaning
  • Microdermabrasion
  • Chemical Exfoliation - Universal Peel
  • Borboleta Lash Extension Certified + "Borboleta Insider" status
  • Association of Holistic Skin Care Practitioners

  Education and Licensing:

  • Wisconsin Licensed Aesthetician – Academy of Advanced Esthetics
  • Bachelor of Science in Retail Merchandising and Management -University of Wisconsin-Stout

• Nikki Kuehn

  Aesthetician

  What's your preferred name/nickname?

  Nikki

  What's the most inspiring part of your job?

  Being a friend to lean on with my clients, and being able to see my clients succeed in life.

  In another life, I'm pretty sure I was:

  I’m pretty sure I was a howler monkey in my last life- and the girls I work beside would agree!

  The best piece of advice I've ever been given is:

  “Do not tame the wolf inside you just because you’ve met people who don’t have the courage to handle you”

  If I could invent a holiday, it would definitely involve:

  Bottomless mimosas and puppies

  When I was 5, I wanted to be a ________ when I grew up.

  I always wanted to be an interior decorator.

  What book did you read last?

  A book about mental health, because you should never stop trying to be a better person than you were yesterday!

  CERTIFICATIONS AND SPECIALIZATION:

  
  

  • Nufree Hair Removal
  • Chemical Exfoliation
  • Glo Minerals Makeup
  • Eminence Organic Skincare Training
  • Chemical Exfoliation - Universal Peel

  EDUCATION

  • Minnesota Licensed Aesthetician - Nova Academy of Cosmetology
  • Wisconsin Licensed Aesthetician

• Lauren Martinez

  Aesthetician

  What's your preferred name/nickname?

  Lauren or “Lo Lo”

  What's the most inspiring part of your job?

  Helping others to relax and rejuvenate their appearance and overall well-being in some much-needed self-care especially these days!

  In another life, I'm pretty sure I was:

  A caregiver or mother I’ve always felt naturally inclined to help others & have always been drawn to babies & children growing up.

  The best piece of advice I've ever been given is:

  "Luck is being prepared for an opportunity."

  If I could invent a holiday, it would definitely involve:

  A national day off for relaxation like going to the Spa!

  When I was 5, I wanted to be a ________ when I grew up.

  To be the person that handed out bananas at the supermarket haha eating them made me happy & I loved watching the show Bananas in Pajamas as a child.

  What book did you read last?

  “Sweet Dreams Supergirl” to my baby girl, Aria.

   

  CERTIFICATIONS AND SPECIALIZATION:

  
  

  • Nufree Hair Removal
  • Chemical Exfoliation
  • Glo Minerals Makeup
  • Classic and Volume Eyelash Extensions
  • Body Treatments
  • Eminence Organic Skincare
  • Dermaplaning
  • WI CPR

  EDUCATION

  • California Licensed Aesthetician
  • Wisconsin Licensed Aesthetician
  • Wisconsin Licensed Massage Therapist

• Andi Meidl

  Aesthetician

  What's your preferred name/nickname?

  Andi

  What's the most inspiring part of your job?

  Helping people learn how to take the best care of their skin.

  In another life, I'm pretty sure I was:

  A chameleon.

  The best piece of advice I've ever been given is:

  "Trust yourself."

  If I could invent a holiday, it would definitely involve:

  Family, food, and wine.

  When I was 5, I wanted to be a _______ when I grew up.

  I wanted to help people.

  What book did you read last?

  Cages Lion, Joseph Pilates & His Legacy

  CERTIFICATIONS AND SPECIALIZATION:

  
  

  • Sciton Laser Certified
  • Skin Pen Master Level Certification
  • Chemical Exfoliation
  • Radio Frequency
  • Dermaplaning

  EDUCATION AND LICENSING:

  • Wisconsin Licensed Aesthetician / Salon Manager
  • Minnesota Advanced Practice Aesthetician Manager
  • Peak Pilates Level II Certified
  • Barre Certified
  • TRX Level I

cosmetologists

• Melissa Bushendorf

  Nail Technician

  What's your preferred name/nickname?

  Melissa

  What's the most inspiring part of your job?

  The passion that the Lotus team has is a breath of fresh air. We are as excited to pamper our guests as they are to be pampered.

  The best piece of advice I've ever been given is:

  "Don't take criticism from someone you wouldn't go to for advice."

  When I was 5, I wanted to be a _______ when I grew up.

  Choreographer

  What book did you read last?

  Most of my reading is done with my kids. Curious George is a favorite!

  
  
  

  CERTIFICATIONS AND SPECIALIZATION:

  • Wisconsin Licensed Manicurist

  EDUCATION AND LICENSING:

  
  

  • Chippewa Valley Technical College, Eau Claire, WI 2020

• Kalyn Gloede

  Cosmetologist

  What's your preferred name/nickname?

  Kalyn

  What's the most inspiring part of your job?

  Meeting so many different people and making them look and feel their absolute best!

  In another life, I'm pretty sure I was:

  A cat. Lounging in the warm sun all day sounds pretty nice!

  The best piece of advice I've ever been given is:

  “You never work a day in your life if you love your job, so whatever you do make sure you love it!”

  When I was 5, I wanted to be a _______when I grew up.

  Anything that had to do with dressing up and beauty! I was a little diva!

  What book did you read last?

  “Girl, wash your face” by Rachel Hollis

  
  
  

  CERTIFICATIONS AND SPECIALIZATION:

  • Eminence Organic Skincare
  • Nufree Hair Removal
  • Glo Minerals Makeup

  EDUCATION AND LICENSING:

  • Wisconsin Licensed Cosmetologist
  • Salon Professional Academy, Onalaska, 2016

• Janel Hoeser

  Cosmetologist

  What's your preferred name/nickname?

  Nel

  What's the most inspiring part of your job?

  Being able to help people.

  In another life, I'm pretty sure I was:

  A dolphin, I love to swim.

  The best piece of advice I've ever been given is:

  Do what makes you happy.

  If I could invent a holiday, it would definitely involve:

  Family, Food, and Cocktails.

  When I was 5, I wanted to be a __________ when I grew up.

  Animal Trainer at Sea World.

  What book did you read last?

  The lost boy.

   

  EDUCATION

  • CNA Certified

  • WI Licensed Cosmetologist

• Kang Lee

  Cosmetologist

  What's your preferred name/nickname?

  Kanga

  What's the most inspiring part of your job?

  Seeing how satisfied my clients are after receiving my service.

  In another life, I'm pretty sure I was:

  A cat.

  The best piece of advice I've ever been given is:

  "Say what you mean, and mean what you say, but don't say it mean".

  If I could invent a holiday, it would definitely involve:

  It would definitely involve food and sleep.

  When I was 5, I wanted to be a ________  when I grew up.

  I wanted to be a police officer or a teacher when I grew up.

  What book did you read last?

  A cookbook.

  CERTIFICATIONS AND SPECIALIZATION:

  • Arkansas licensed cosmetologist

  • Wisconsin licensed cosmetologist

  EDUCATION AND LICENSING:

  • Arkansas academy of Hair Design

  • Arkansas State University- Bachelors of Social Work

concierge

• Kao Lee Lor

  Lead Concierge

  What's your preferred name/nickname?

  Kao Lee

  What's the most inspiring part of your job?

  I get to be part of a process that really helps people heal.

  In another life, I'm pretty sure I was:

  A sofa.

  The best piece of advice I've ever been given is:

  "One should never compare their accomplishments or failures to others since everyone moves through life at their own pace. We all get where we need to be in the end."

  If I could invent a holiday, it would definitely involve:

  Music.

  When I was 5, I wanted to be a ______ when I grew up.

  Mechanic.

  What book did you read last?

  "Plot" by Claudia Rankine

  EDUCATION

  • University of Wisconsin – Eau Claire

  • Korea University

  • University of Wisconsin – Marathon County

• Katie Becker

  Concierge

  What's your preferred name/nickname?

  Katie

  What's the most inspiring part of your job?

  When I am able to fulfill all wants and wishes of a client in order to provide them with a positive, memorable and relaxing experience here at Lotus!

  In another life, I'm pretty sure I was:

  In another life, I'm pretty sure I was a fish. When I was younger, I loved to swim competitively and recreationally. Swimming just came so naturally to me when I first began!

  The best piece of advice I've ever been given is:

  "It doesn't matter how rough things can get, it matters how you can keep moving forward."

  If I could invent a holiday, it would definitely involve:

  It would definitely involve ice cream somehow, it is by far my favorite food regardless of the flavor. (Coffee flavored is the best though!)

  When I was 5, I wanted to be a __________ when I grew up.

  I wanted to be a veterinarian because I had just got my own yellow labrador puppy, Jazz, and I wanted to spend tons of time with other puppies too!

  What book did you read last?

  "La Dama del Alba" for my Spanish 203 course.

   

  EDUCATION

  • UW - Madison

• Emily Cooper

  Concierge

  What's your preferred name/nickname?

  Emily/Em

  What's the most inspiring part of your job?

  Seeing clients' reactions once they check out from their service(s). It's an awesome feeling when clients say how amazing our spa is because the concierge crew gets all the immediate feedback!

  In another life, I'm pretty sure I was:

  I'm pretty sure I was a detective or an FBI agent considering how often I watch the show criminal minds.

  The best piece of advice I've ever been given is:

  You are your worst critic. This is a great reminder for me because I often find that I am too hard on myself and I like to pick out all my imperfections, but in reality, nothing is as bad as it seems!

  If I could invent a holiday, it would definitely involve:

  It would definitely involve celebrating the creation of Hawaiian pizza.

  When I was 5, I wanted to be a ______ when I grew up.

  Popstar (like Hannah Montana)

  What book did you read last?

  My textbooks for class...LOL.

  EDUCATION & CERTIFICATIONS

  • University of Wisconsin – Eau Claire

    • Bachelor's of Psychology and Spanish

• Sarah Her

  Concierge

  What's your preferred name/nickname?

  Sarah

  What's the most inspiring part of your job?

  The most inspiring part of my job is seeing how much our clients loved their service and giving them the best service I can too!

  In another life, I'm pretty sure I was:

  A dog. 

  The best piece of advice I've ever been given is:

  "Be the best version of you."

  If I could invent a holiday, it would definitely involve:

  Shopping and traveling. 

  When I was 5, I wanted to be a ______ when I grew up.

  A Pediatrician. 

  What book did you read last?

  "The Goal" by Eliyahu M Goldratt

  EDUCATION

  • UW Eau Claire

  • Adult and Pediatric First Aid/CPR/AED Certified

• Vanessa Kirby

  Concierge

  CERTIFICATIONS & SPECIALIZATIONS

  • Cupping
  • Eminence Organic Skincare

  EDUCATION & LICENSING

  • Licensed Massage Therapist
  • PHD Academy
  • CPR

• Jessica Shaver

  Concierge

  What's your preferred name/nickname?

  Jessica

  What's the most inspiring part of your job?

  The positive atmosphere from both my fellow employees and people coming in for appointments.

  The best piece of advice I've ever been given is:

  "Stop trying to calm the storm, calm yourself and the storm will pass."

  If I could invent a holiday, it would definitely involve:

  Traveling somewhere new!

  When I was 5, I wanted to be a ________ when I grew up.

  Teacher

  What book did you read last?

  Count All Her Bones by April Henry.

  EDUCATION

  • University of Wisconsin – Eau Claire

• Alex Thalacker

  Concierge

  What's your preferred name/nickname?

  Alex

  What's the most inspiring part of your job?

  Being around so many people who choose to put their wellness first. 

  In another life, I'm pretty sure I was:

  A little frog. 

  The best piece of advice I've ever been given is:

  "A flower doesn't wait for a bee to bloom. It blooms and the bee comes."

  If I could invent a holiday, it would definitely involve:

  Dogs and yard games. 

  When I was 5, I wanted to be a ______ when I grew up.

  A gymnast.

  What book did you read last?

  "Never Let Me Go" by Kazuo Ishiguro

  EDUCATION

  • Minneapolis Community and Technical College