Meet the Staff of Lotus Spa

• Michelle Facer

  Business Owner

  Dr. Michelle Facer is a board certified Otolaryngologist and Facial Plastic Surgeon. 

  Doctor Michelle Facer has lived in Eau Claire since 2002 with her family. She has two children, Madison (17) and Parker (13), and a petite goldendoodle named Toby (10). She loves to cook, play tennis, and travel with her family. Doctor Facer uses her expertise as a Facial Plastic Surgeon and ENT to provide superior injection techniques to her clients. Her 4 years of medical school, 5 years of residency at Mayo Clinic Rochester, and 17 years in private practice provide extensive anatomic, physiologic, and diverse surgical knowledge. She possesses a complete understanding of how each injectable option will affect form as well as function for the best possible outcome. Lotus Spa entrusts injection services solely to Doctor Facer, the on-site physician and medical director.
  
  Dr. Facer has always had a keen eye for aesthetics and she and her husband opened Lotus Spa in January 2007 in order to provide a local sanctuary for relaxation and rejuvenation.  Her goal is to provide an exceptional spa experience utilizing the best techniques and products available.  She believes in constant introspection and ongoing training to maintain the high standard achieved at Lotus Spa.

• Jenna Barnes

  Creative Director, Practice Manager

  Nickname:
  Jen Jen, Roo
  
  What song would you sing at karaoke night?
  Walkin' After Midnight by Patsy Cline
  
  Who is someone you admire and why?
  My husband is a compassionate, kind person through and through. He is always thinking about how to make the people around him feel special, remembered, and valued. I admire his outlook and try to mirror that quality in my daily life. 
  
  What are you happiest doing when you're not working?
  I love hiking and cooking with my husband and son. I also love being creative in my spare time - whether it's drawing, painting, making jewelry, or sewing.   
  
  What are three traits that make you successful at Lotus Spa?
  1. I'm loyal to this business and its success.
  2. I'm a creative thinker with an artistic eye. 
  3.I believe honesty and integrity should be the backbones of business and service, and promote that within Lotus Spa.
  
  Why should clients choose Lotus Spa?
  We have a history of providing great service and an unforgettable experience for 13 years in this community. We work tirelessly to keep up on safety, education, and what's new in the industry. We have happy employees, which translates to having happy clients!

  Education

  • Bachelor of Fine Arts, University of Wisconsin- Eau Claire

• Maly Khang

  Clinic Coordinator

  Maly is the Clinic Coordinator at Lotus Bloom, the sister clinic of Lotus Spa. Maly has a background in Cosmetology and has been licensed for 7 years. Her interest in cosmetics and beauty led her to Lotus Spa. Beyond her skills in cosmetology and impressive multi-tasking abilities at the clinic desk, she is also taking classes at CVTC for Substance Abuse Counseling. Maly is a quick learner, loves to educate clients about medical aesthetics treatments offered at Lotus Bloom, and assists them with the intricacies of scheduling. When Maly isn't at Lotus Bloom, she's spending time with her son, experimenting with makeup looks, spending time with her family, and catching up on her favorite shows on Netflix. 
  
  

registered nurses

• Jennifer Boettcher

  Registered Nurse

  Jennifer is a Registered Nurse who accomplished her Bachelorette Degree in Nursing at Winona State University of Minnesota. Jennifer lives in the Eau Claire area with her husband, Brandon. Living in their country home, Jennifer is able to enjoy her passion for her three horses. 
  Jennifer holds a broad medical knowledge base from working in healthcare for 25+ years. She has an extensive background in surgery as a Surgical Technologist for 12+ years. Jennifer is also a practicing Emergency Department Nurse at a regional critical access hospital. 
  Jennifer's aspiration to improve a person's self-image is undeniable. She has been known to say, "When I am able to help someone feel better about how they see themselves in a mirror, it's truly a beautiful thing." She takes great pride in her involvement with a client's transformation. Therefore, having the opportunity at Lotus Spa to provide various aesthetic services to her clients is a well-suited fit.

• Megan Cummings

  Registered Nurse

  Megan is a Registered Nurse with over a decade of experience working in medical aesthetics in the Chippewa Valley.  In addition to Lotus Spa, Megan practices at a local hospital in their Emergency Department. She has a 12-year history of providing exceptional cosmetic facial and laser treatments here in Eau Claire. With the ability to provide remarkable treatment outcomes and a passion for educating her patients, it is Megan's ambition to help each of her patients create and achieve their skincare goals.  When not working, Megan is an avid athlete and outdoorswoman.  She loves playing and coaching ice hockey, fishing, hunting, and tending to her chickens. Rain or snow, she enjoys spending much of her time with her husband and two children on their hobby farm, in the woods, or on the water.

• Danielle Smith

  Registered Nurse

  Danielle is a Registered Nurse who accomplished her Associate Degree in Nursing at Nicolet Area Technical College in Rhinelander, WI. Apart from Lotus Spa, Danielle practices at a local hospital in the Acute Care/Cardiac Unit. She also has a Bachelor’s Degree from the University of Wisconsin, Eau Claire in Latin American Studies. Danielle spent 12 years working with adults with developmental disabilities and as a case manager before obtaining her Nursing degree. Danielle lives in Eau Claire with her dog, Linus. In her free time, she enjoys camping, hiking, exploring new places with her dog, reading, thrifting, and crafting.
  Danielle joined Lotus Spa with the intention of helping people recognize their true beauty in a safe, healthy way. She immediately recognized that her technical skills, history of patient care, and ability to connect with patients personally made Lotus Spa the perfect fit for her.

massage therapists

• Marissa Eddins

  Massage Therapist

  What's your preferred name/nickname?

  Marissa

  What's the most inspiring part of your job?

  Being able to work with clients and help them improve their physical and mental wellness. I love trying new things and seeing results with my clients. 

  In another life, I'm pretty sure I was:

  A polar bear. 

  The best piece of advice I've ever been given is:

  "Fake it till you make it."

  If I could invent a holiday, it would definitely involve:

  A beach and a grill. 

  When I was 5, I wanted to be a __________ when I grew up.

  A nurse like my mom. 

  What book did you read last?

  Suicide Club. 

  CERTIFICATIONS AND SPECIALIZATION:

  • CPR

  EDUCATION AND LICENSING:

  • Professional Hair Design Academy, Eau Claire, WI
  • Wisconsin Licensed Massage Therapist

• Jessica Fly

  Massage Therapist

  What's your preferred name/nickname?

  Jessica/JFly

  What's the most inspiring part of your job?

  Relieving pain/giving relief.

  In another life, I'm pretty sure I was:

  In another life, I could have been a dolphin, or possibly an ancient Mayan from South America. I’m not entirely sure why, but it’s the most interesting thing I could think of that feels somewhat accurate.

  The best piece of advice I've ever been given is:

  “Don’t just think about what’s good for you; think about what’s good for others, or everyone.” -Mamma Fly

  If I could invent a holiday, it would definitely involve:

  It would be the celebration of embracing goofiness, and it would most certainly involve a dance party.

  When I was 5, I wanted to be a __________ when I grew up.

  Writer/novelist.

  What book did you read last?

  Unwind by Neal Schusterman

  CERTIFICATIONS AND SPECIALIZATION:

  • CPR

  EDUCATION AND LICENSING:

  • Professional Hair Design Academy, Eau Claire, WI
  • Wisconsin Licensed Massage Therapist

• Veronica Grotte

  Massage Therapist

  What's your preferred name/nickname?

  Roni

  What's the most inspiring part of your job?

  The fact that I can finally say “I love my job” makes me so incredibly happy and thankful. I think it is really important to love what you do. I get to work in a positive, relaxing, and peaceful environment. I get to help others relax, get rid of stress and feel better in many different ways as massage therapy is EXTREMELY beneficial. My job is SO rewarding.
  
  

  The best piece of advice I've ever been given is:

  "The best thing to hold onto in life, is each other." - Audrey Hepburn

  When I was 5, I wanted to be a _______ when I grew up.

  A singer. I was obsessed with Selena Quintanilla.. still kind of am. My nickname was “Selena” when I was a little girl :)

  What book did you read last?

  The last book I read was to my 15-month-old son; I Will Love You Forever

  CERTIFICATIONS AND SPECIALIZATION:

  • CPR

  EDUCATION AND LICENSING:

  • Professional Hair Design Academy, Eau Claire, WI
  • Wisconsin Licensed Massage Therapist

• Sarah Johnson

  Massage Therapist

  What's your preferred name/nickname?

  Sarah

  What's the most inspiring part of your job?

  Seeing the change in my client's demeanor and feelings of well-being after a massage.

  In another life, I'm pretty sure I was:

  A skydiver.

  The best piece of advice I've ever been given is:

  "Love your neighbor."

  If I could invent a holiday, it would definitely involve:

  Being outside with my family and friends.

  When I was 5, I wanted to be a _______when I grew up.

  Teacher

  What book did you read last?

  The Color of Compromise.

  Certifications and Specialization:

  • Oncology Massage Therapy; Caring for Clients with Cancer
  • Myofascial Release
  • First Aid/ CPR
  • Massage for Veterans

  Education and Licensing:

  • Wisconsin Licensed Massage Therapist
  • Minneapolis School of Massage & Bodywork
  • BA, Mass Communications, Taylor University
  • Adjunct Instructor, PHD Academy

• Lauren Martinez

  Massage Therapist & Aesthetician

  What's your preferred name/nickname?

  Lauren or “Lo Lo”

  What's the most inspiring part of your job?

  Helping others to relax and rejuvenate their appearance and overall well-being in some much-needed self-care especially these days!

  In another life, I'm pretty sure I was:

  A caregiver or mother I’ve always felt naturally inclined to help others & have always been drawn to babies & children growing up.

  The best piece of advice I've ever been given is:

  "Luck is being prepared for an opportunity."

  If I could invent a holiday, it would definitely involve:

  A national day off for relaxation like going to the Spa!

  When I was 5, I wanted to be a ________ when I grew up.

  To be the person that handed out bananas at the supermarket haha eating them made me happy & I loved watching the show Bananas in Pajamas as a child.

  What book did you read last?

  “Sweet Dreams Supergirl” to my baby girl, Aria.

   

  CERTIFICATIONS AND SPECIALIZATION:

  
  

  • Nufree Hair Removal
  • Chemical Exfoliation
  • Glo Minerals Makeup
  • Classic and Volume Eyelash Extensions
  • Body Treatments
  • Eminence Organic Skincare
  • Dermaplaning
  • WI CPR

  EDUCATION

  • California Licensed Aesthetician
  • Wisconsin Licensed Aesthetician
  • Wisconsin Licensed Massage Therapist

aestheticians

• Mel Blake

  Aesthetician

  What's your preferred name/nickname?

  Mel

  What's the most inspiring part of your job?

  Making people feel amazing!

  The best piece of advice I've ever been given is:

  "Be authentic."

  If I could invent a holiday, it would definitely involve:

  Dressing up.

  When I was 5, I wanted to be a __________ when I grew up.

  Orthodontist or Princess

  What book did you read last?

  The Middle Finger Project

  Certifications and Specialization:

  • Oncology Esthetics-USA Training
  • Eminence Skin Care: Advanced product knowledge & facial techniques
  • Eminence Master Class
  • Nufree Certified Educator
  • IPL, LED
  • Skin Pen II
  • Reiki Level 1
  • Dermaplaning
  • Microdermabrasion
  • Chemical Exfoliation - Universal Peel
  • Borboleta Lash Extension Certified + "Borboleta Insider" status
  • Association of Holistic Skin Care Practitioners

  Education and Licensing:

  • Wisconsin Licensed Aesthetician – Academy of Advanced Esthetics
  • Bachelor of Science in Retail Merchandising and Management -University of Wisconsin-Stout

• Katherine Boone

  Aesthetician

  What's your preferred name/nickname?

  Katie

  What's the most inspiring part of your job?

  Helping others feel comfortable and happy in their own skin!

  In another life, I'm pretty sure I was:

  Lucille Ball :)

  The best piece of advice I've ever been given is:

  "Don't ever settle." - Mom
  
  

  If I could invent a holiday, it would definitely involve:

  Cats and lots of guacamole. 

  When I was 5, I wanted to be a __________ when I grew up.

  Nurse like my mom!

  What book did you read last?

  The Crimson Petal and the White by Michel Faber

  CERTIFICATIONS AND SPECIALIZATION:

  • Collagen Induction Therapy
  • Dermaplaning
  • Extractions
  • Nufree Hair Removal
  • Microdermabrasion
  • Eminence Organic Skincare
  • Chemical Exfoliation - Universal Peel, AHA, and BHA Peels

  EDUCATION AND LICENSING:

  • Minnesota Licensed Advanced Practice Aesthetician - Nova Academy of Cosmetology
  • Wisconsin Licensed Aesthetician
  • Bachelor of Arts, Winona State University

• Lauren Martinez

  Massage Therapist & Aesthetician

  What's your preferred name/nickname?

  Lauren or “Lo Lo”

  What's the most inspiring part of your job?

  Helping others to relax and rejuvenate their appearance and overall well-being in some much-needed self-care especially these days!

  In another life, I'm pretty sure I was:

  A caregiver or mother I’ve always felt naturally inclined to help others & have always been drawn to babies & children growing up.

  The best piece of advice I've ever been given is:

  "Luck is being prepared for an opportunity."

  If I could invent a holiday, it would definitely involve:

  A national day off for relaxation like going to the Spa!

  When I was 5, I wanted to be a ________ when I grew up.

  To be the person that handed out bananas at the supermarket haha eating them made me happy & I loved watching the show Bananas in Pajamas as a child.

  What book did you read last?

  “Sweet Dreams Supergirl” to my baby girl, Aria.

   

  CERTIFICATIONS AND SPECIALIZATION:

  
  

  • Nufree Hair Removal
  • Chemical Exfoliation
  • Glo Minerals Makeup
  • Classic and Volume Eyelash Extensions
  • Body Treatments
  • Eminence Organic Skincare
  • Dermaplaning
  • WI CPR

  EDUCATION

  • California Licensed Aesthetician
  • Wisconsin Licensed Aesthetician
  • Wisconsin Licensed Massage Therapist

cosmetologists

• Melissa Bushendorf

  Nail Technician

  What's your preferred name/nickname?

  Melissa

  What's the most inspiring part of your job?

  The passion that the Lotus team has is a breath of fresh air. We are as excited to pamper our guests as they are to be pampered.

  The best piece of advice I've ever been given is:

  "Don't take criticism from someone you wouldn't go to for advice."

  When I was 5, I wanted to be a _______ when I grew up.

  Choreographer

  What book did you read last?

  Most of my reading is done with my kids. Curious George is a favorite!

  
  
  

  CERTIFICATIONS AND SPECIALIZATION:

  • Wisconsin Licensed Manicurist

  EDUCATION AND LICENSING:

  
  

  • Chippewa Valley Technical College, Eau Claire, WI 2020

• Kalyn Gloede

  Cosmetologist

  What's your preferred name/nickname?

  Kalyn

  What's the most inspiring part of your job?

  Meeting so many different people and making them look and feel their absolute best!

  In another life, I'm pretty sure I was:

  A cat. Lounging in the warm sun all day sounds pretty nice!

  The best piece of advice I've ever been given is:

  “You never work a day in your life if you love your job, so whatever you do make sure you love it!”

  When I was 5, I wanted to be a _______when I grew up.

  Anything that had to do with dressing up and beauty! I was a little diva!

  What book did you read last?

  “Girl, wash your face” by Rachel Hollis

  
  
  

  CERTIFICATIONS AND SPECIALIZATION:

  • Eminence Organic Skincare
  • Nufree Hair Removal
  • Glo Minerals Makeup

  EDUCATION AND LICENSING:

  • Wisconsin Licensed Cosmetologist
  • Salon Professional Academy, Onalaska, 2016

• Janel Hoeser

  Cosmetologist

  What's your preferred name/nickname?

  Nel

  What's the most inspiring part of your job?

  Being able to help people.

  In another life, I'm pretty sure I was:

  A dolphin, I love to swim.

  The best piece of advice I've ever been given is:

  Do what makes you happy.

  If I could invent a holiday, it would definitely involve:

  Family, Food, and Cocktails.

  When I was 5, I wanted to be a __________ when I grew up.

  Animal Trainer at Sea World.

  What book did you read last?

  The lost boy.

   

  EDUCATION

  • CNA Certified

  • WI Licensed Cosmetologist

• Kang Lee

  Cosmetologist

  What's your preferred name/nickname?

  Kanga

  What's the most inspiring part of your job?

  Seeing how satisfied my clients are after receiving my service.

  In another life, I'm pretty sure I was:

  A cat.

  The best piece of advice I've ever been given is:

  "Say what you mean, and mean what you say, but don't say it mean".

  If I could invent a holiday, it would definitely involve:

  It would definitely involve food and sleep.

  When I was 5, I wanted to be a ________  when I grew up.

  I wanted to be a police officer or a teacher when I grew up.

  What book did you read last?

  A cookbook.

  CERTIFICATIONS AND SPECIALIZATION:

  • Arkansas licensed cosmetologist

  • Wisconsin licensed cosmetologist

  EDUCATION AND LICENSING:

  • Arkansas academy of Hair Design

  • Arkansas State University- Bachelors of Social Work

administrative team

• Katie Becker

  Concierge

  What's your preferred name/nickname?

  Katie

  What's the most inspiring part of your job?

  When I am able to fulfill all wants and wishes of a client in order to provide them with a positive, memorable and relaxing experience here at Lotus!

  In another life, I'm pretty sure I was:

  In another life, I'm pretty sure I was a fish. When I was younger, I loved to swim competitively and recreationally. Swimming just came so naturally to me when I first began!

  The best piece of advice I've ever been given is:

  "It doesn't matter how rough things can get, it matters how you can keep moving forward."

  If I could invent a holiday, it would definitely involve:

  It would definitely involve ice cream somehow, it is by far my favorite food regardless of the flavor. (Coffee flavored is the best though!)

  When I was 5, I wanted to be a __________ when I grew up.

  I wanted to be a veterinarian because I had just got my own yellow labrador puppy, Jazz, and I wanted to spend tons of time with other puppies too!

  What book did you read last?

  "La Dama del Alba" for my Spanish 203 course.

   

  EDUCATION

  • UW - Madison

• Morgen Lux

  Concierge

• Megan Ott

  Concierge

• Brianna Schulstad

  Concierge